At Teeprinto, we aim to make your shopping experience as smooth as possible. However, we understand that sometimes you may need to cancel an order. This policy outlines the process and conditions under which cancellations are accepted.

1. Order Cancellation

• Before Processing: If you wish to cancel your order, you must do so before your order is processed or shipped. Once an order is placed, it is immediately sent for fulfillment and processing.
• Cancellation Window: You can request to cancel your order within 2 hours of placing it. After this time, cancellation may not be possible as production of custom T-shirts could have started.

2. How to Cancel an Order

To request a cancellation, please follow these steps:

1. Contact Us: Email us at [Insert Email Address] or call us at [Insert Phone Number] within 2 hours of placing your order. Include the following details:

• Order number
• Name and contact information
• Reason for cancellation

1. Cancellation Confirmation: Once we receive your request, we will send you a confirmation email if the cancellation is successful.

3. Orders Already Shipped or Processed

• If your order has already been processed or shipped, we will not be able to cancel it.
• In this case, please refer to our [Refund & Return Policy] to initiate a return once you receive the item.

4. Refunds for Canceled Orders

• If the cancellation request is successful, we will issue a full refund to your original payment method.
• Refunds may take 3-5 business days to process after the cancellation is confirmed.
• If the order has been shipped before cancellation, you will need to follow the return process outlined in our Refund & Return Policy.

5. Non-Cancelable Items

Custom or personalized items, such as T-shirts with your own designs or text, cannot be canceled once production has begun. We encourage you to review your order carefully before completing the purchase.